Most of the time, when people confide and open themselves to us, we get so easily excited to immediately repair them by our own mindless lambasting words of pseudo wisdom…leaving them emotionally maimed.
We fail to realize that all they actually need is genuine love and care expressed in silence. Thus, we ought to listen.
”…when we are listening to somebody, completely, attentively, then we are listening not only to the words, but also to the feeling of what is being conveyed, to the whole of it, not part of it.”
I find genuine wisdom with what the Bible says in James 1:19, “Understand this…Let every person be quick to listen, slow to speak…”
Speak in loud silence by listening more. If you want to put words into it, make sure that your words are better than your silence.